Information and Advice Team

The Information and Advice Team provides free, confidential, and impartial, information and advice service to people living in South Ayrshire. The service provides a comprehensive and holistic advice service to all residents across South Ayrshire, aimed at reducing the impact of social economic disadvantage. Services provided include: · A wide range of Welfare Benefit services, including; o Maximising household income through welfare benefits from advice, checking entitlement, and form filling/digital applications. o Better off income calculations to empower residents to make better choices on how many hours they work and getting back in to employment. o Assistance with mandatory reconsideration/redetermination and benefit appeals by preparing tribunal cases and providing written representation · A comprehensive Money Advice service, including; o Debt advice, up to bankruptcy level, with a form of authority we can discuss personal debt direct with creditors, removing the burden from the service user o Personal Budgeting support tailored to individual households including help with food, home energy and household bills. · Employment Law, Housing, and Signposting to over 100 partner agencies for specialist advice. · MacMillan Cancer Service, providing financial support to those affected by Cancer, linking in with the Improving Cancer Journey team for personal support. · Delivering advice surgeries in all South Ayrshire foodbanks · Providing our services within schools and community locations across South Ayrshire.

• All genders
• All ages

• Any agency, Other, Self-referral

The best way to contact us is to complete our online referral form https://www.south-ayrshire.gov.uk/26845. Alternatively, you can contact us by telephone on 0300 123 0900 to make a referral.

0300 123 0900