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Accessibility Statement

Last updated 18th January 2024.

Community Justice Scotland is dedicated to fostering accessibility in all aspects of its work, including its website, hearings, premises and/or venues, and any public engagement and participation.

We are continually striving to enhance the accessibility and usability of the Community Justice Scotland website for all users. Our efforts include the implementation of:

  • Easier-to-read colours and sufficient contrast levels
  • Use of Plain English to make the website text as simple as possible to understand
  • Larger font and zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

This accessibility statement applies to the website for Community Justice Scotland –

Learn more about the actions taken to enhance accessibility on this website by referring to our accessibility policy below:

Compliance Status

Community Justice Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our site has been built using code compliant with W3C standards for HTML and CSS, ensuring compatibility with current browsers. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, the non-compliances are listed below.

Non-accessible Content

We know some parts of this website are not fully accessible. The content listed below is non-accessible for the following reasons.

Operable User Interface Component

The Scotland’s Criminal Justice System map, hosted in a sub-domain, does not support both keyboard and speech recognition navigation over navigation. There are limitations when interacting with the content when using a screen reader. This fails WCAG 2.1 success criteria 2.1.1, 2.1.2, and 4.1.2.

We plan to rebuild the map by the end of 2024.

Captions (Pre-recorded)

Captions for pre-recorded video content are not yet accessible or text alternatives such as a transcript. This also applies to our pre-recorded audio content. This fails WCAG 2.1 success criteria 1.2.1 and 1.2.2.

We plan to add captions and transcripts to all pre-recorded video content and audio content by the end of 2024. When we publish new content, we will make sure our use of videos and audio content meet accessibility standards.

Audio Description (Pre-recorded)

The way the content is presented affects its meaning, and a correct reading sequence is not programmatically determined. This fails WCAG 2.1 success criteria 1.2.3 and 1.2.5.

We plan to add audio description to all pre-recorded video content by the end of 2024. When we publish new content, we will make sure our use of videos meet accessibility standards.

Focus Visible

At 200% zoom and higher, the keyboard focus is not always visible and clear. The focus moves through the hamburger menu links without opening the hamburger menu. This fails WCAG 2.1 success criterion 2.4.7.

We plan to review the navigation at 300% zoom and higher by the end of 2024.


When opening the burger menu at 200% zoom and higher, the item ‘Community Support Services Across Scotland’ under the navigation item ‘Community Justice’ is partly cut. This fails WCAG 2.1 success criterion 1.4.10.

When opening the burger menu at 200% zoom and higher, the item ‘Domestic Abuse-Related Training by Local Authority’ under the navigation item ‘Community Justice >  Resources’ is partly cut. This fails WCAG 2.1 success criterion 1.4.10.

We plan to review the text reflow at 300% zoom and higher in the burger menu by the end of 2024.

Non-accessible content

Certain document formats on, such as PDF, MS Word, and Excel, may not be fully accessible. We strive to make documents accessible and/or provide suitable HTML alternatives where possible.

We plan to review these documents by the end of 2024.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services.

When these PDFs are reviewed during normal business, we plan to either create accessible PDFs of these documents or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We plan to fix our documents by replacing the document with an accessible HTML page or ensuring that, if the document is to remain as is, that it meets digital accessibility standards. We will look to review these in 2025.

Feedback and contact information

If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact: or call 0300 244 8420. We will consider your request and get back to you in 21 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What we’re doing to improve accessibility

Community Justice Scotland website will be regularly updated to improve functionality and accessibility where and when required. The current site is and always will be a work in progress. We are committed to continually improving the accessibility. We achieve this by:

  • Performing regular accessibility audits.
  • Incorporating feedback from users to improve our services.
  • Keeping up with the latest best practices and web standards.

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

Preparation of this accessibility statement

This statement was prepared in December 2023. This is the first version, approved by the Chair on 18/01/2024.

The accessibility statement was prepared by testing a random sampling of pages which were representative of all available content types on the website. These pages were tested on a variety of internet browsers including Chrome, Safari and Firefox, and a variety of devices, including MacBook, Windows Android, and iPhone. Testing was done against the WCAG 2.1 success criteria.

This website was last tested on 03 December 2023 against the WCAG 2.1 AA standard. The test was carried out using automated testing tools such as the WAVE Web Accessibility Evaluation Tool and axeDevTools.

Community Justice Scotland reserve the right to amend this policy periodically.