Skip to main content

Aberdeenshire Council Housing Support Service (and commissioned providers)

Last updated: 10th July 2024

Type of service:

Statutory

Need supported:

  • Accommodation / Homelessness
  • Young People

Aim/Purpose:

Increased tenancy sustainment and prevention of homelessness.   Service is assertive in its nature and can sometimes manage to engage those who are not willing or motivated to engage with housing support.  Focus is on building a positive relationship between client and support worker.  Person centred support that focusses on the needs and aspirations of the client.

In establishing tenancy sustainment we aim to embed people in their local communities.  Can assist with resettlement on release from prison or custody.  Increased independent living skills. Empower people to make positive choices .  Harm reduction and minimise risk.

The Adults Support Service – A Service, contracted to the Salvation Army, provides Housing Support, guidance and signposting to Adults aged 21 years and over in Aberdeenshire.  Support is provided in local areas, tailored to individual needs, which can include face to face support visits, phone calls, texts, etc.

Young Person’s Support Service – An Outreach Service, contracted to Aberdeen Foyer, provides Housing Support, guidance and signposting to young people aged 16-20 and those up to age 25 if they have been in local authority care.  Support is provided in local areas, tailored to individual needs, which can include face to face support visits, phone calls, texts, etc.

Support is also available for women and those who identify as women subject to domestic abuse.  Grampian Women’s Aid can provide up to 40 hours outreach support weekly.  This can support around 50 women per month who are homeless or at risk of homelessness and have been or are subject to domestic abuse.

Support for men, those who identify as men and LGBTQ+ subject to domestic abuse is also available through signposting to online services.

Suitability criteria:

  • All genders
  • All ages

Assessment/referral process:

  • Any agency, Self-referral

Anyone at risk of homelessness or requires Housing Support to assist them to sustain their tenancy. Individuals aged 16 and over who live within the Aberdeenshire area can self-refer by emailing hosupport@aberdeenshire.gov.uk or by calling 01467 538125. Individuals can also be referred to the Housing Support service by their Housing Officer, Social Worker or any other person who may be working with them. When a referral is made, a support assessment is completed. If Housing Support identified and the person is homeless or at risk of homelessness, a referral is passed to our outreach providers, the Salvation Army and Aberdeen Foyer (Young People). Housing Support is provided via the external provider and regular reports on outcomes are provided to the Local Authority, as part of commissioning arrangements. Housing Support is provided to assist people to sustain their tenancy and is tenure neutral, meaning that support is available regardless of the type of accommodation the person is living in. Housing Support can help with setting up a new tenancy, sustaining a tenanct and can link and signpost people to other services that they may require.

Further Information: