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Money Advice and Rights Team (MART)

Last updated: 28th July 2024

Support Type:

Statutory

Need supported:

  • Financial Inclusion

Aim/Purpose:

The Money Advice and Rights Team (MART) can offer free, expert and confidential advice to help you:

  • Find out what benefits you’re entitled to
  • Make a claim
  • Appeal a decision you’re unhappy with made by us (for a housing benefit or council tax decision), the Department for Work and Pensions (DWP), Social Security Scotland or HMRC with DWP sanctions
  • Maximise your income
  • Deal with all types of debts
  • Understand what the people you owe money to can do to get it back
  • Speak to your creditors on your behalf
  • Review the money you have coming in and out

Suitability criteria:

  • All genders
  • All ages

Assessment/referral process:

  • Self-referral

To use this service you must be either : an East Renfrewshire resident; care for an East Renfrewshire resident; be an employee of East Renfrewshire Council; an employee of East Renfrewshire’s Health and Social Care Partnership (HSCP); an employee of East Renfrewshire Culture and Leisure Trust.

One of our team will contact you within 5 working days. We’ll usually try to call you, but if we’re unable to reach you we may send you a letter, email or text.